⚙️ Settings 📅 Schedule 📚 Help

📚 Tutorial Guide

Step-by-step instructions for the Rx.Pharmacist Floater Technician Portal

🔐 Who Has Access to What?
There are three user groups in this portal. Each group has access to different features.
👑 Administration
District managers, overlords, superusers, and approved delegates
  • Dashboard — view & approve all requests
  • Schedule — manage the floater schedule
  • Approvers — manage approval delegates
  • Store Profile — view/edit any store's profile
  • MTM Tracker — enter data & configure settings
  • Floater Calendar — full edit access
  • PTO Requests — view & manage tech time-off
  • Reporting — FDF, Status, ROI, Email Settings
  • Settings & Help
🚗 Rx Floater Technician
Floater pharmacy technicians who travel between stores
  • Dashboard — view approved requests for their stores
  • Floater Calendar — view their schedule & request days off
  • MTM Tracker — enter daily MTM totals
  • Settings & Help
🏪 Pharmacy / Store Users
Pharmacy managers and other store-level staff
  • Dashboard — submit & track coverage requests
  • Store Profile — configure their store's settings
  • Settings & Help
ℹ️
Throughout this guide, look for 👑 Administration 🚗 Rx Floater Technician 🏪 Pharmacy / Store Users labels to see who can use each feature.
1
Navigate to rx-pharmacist.com
Access the portal from any browser
👑 Administration 🚗 Rx Floater Technician 🏪 Pharmacy / Store Users
▼
  1. 1

    Open your web browser

    Use any modern browser — Chrome, Firefox, Safari, or Edge all work great with the portal.

  2. 2

    Type the address in the URL bar

    Click the address bar at the top of your browser and enter the site address.

🌐 Browser Address Bar
www.rx-pharmacist.com

Press Enter after typing the address

  1. 3

    The login page loads

    You'll see the Rx.Pharmacist login page with the Walgreens logo, username & password fields, and a "Request Access" button for new users.

🔐 Login Page Preview
💡
Pro Tip: Bookmark www.rx-pharmacist.com in your browser so you can quickly access it each time without typing the address.
2
Request Access
Register as a new user
👑 Administration 🚗 Rx Floater Technician 🏪 Pharmacy / Store Users
▼
  1. 1

    Click "Request Access"

    From the login page, click the Request Access link below the sign-in form. This opens the access request form.

  2. 2

    Fill out all required fields

    Complete each field carefully — hover over the underlined labels to see what each field requires.

📋 Request Access Form
First Name
Jane
Last Name
Doe
Position
Pharmacy Technician ▾
Store Email Address
jane.doe@store.walgreens.com
Store Number
06733
Submit Request
  1. 3

    Submit your request

    Click Submit Request. A green confirmation banner will appear confirming your submission.

  2. 4

    Wait for approval

    Requests are reviewed within 1–3 business days. You'll receive an email notification once your request is processed.

💡
Pro Tip: Double-check your store email address before submitting — this is where your login credentials and approval notification will be sent.
3
Email When Approved
What to expect in your inbox
👑 Administration 🚗 Rx Floater Technician 🏪 Pharmacy / Store Users
▼
  1. 1

    Confirmation email (immediate)

    Right after submitting your request you'll receive a confirmation email letting you know the request was received.

📧 Confirmation Email
  1. 2

    Approval email (when approved)

    Once an administrator approves your request, you'll receive a second email with your login credentials.

✅ Approval Email
⚠️
Important: Check your spam/junk folder if you don't see the email within a few minutes of submitting your request. Add noreply@rx-pharmacist.com to your contacts to prevent future emails from going to spam.
4
Logging On for the First Time
Sign in and set up your account
👑 Administration 🚗 Rx Floater Technician 🏪 Pharmacy / Store Users
▼
  1. 1

    Go to the login page

    Navigate to www.rx-pharmacist.com in your browser.

  2. 2

    Enter your credentials

    Use the username and password provided in your approval email.

🔐 Sign In Form
  1. 3

    Click "Sign In"

    Click the gradient SIGN IN button. If your credentials are correct, you'll be taken to the main dashboard.

  2. 4

    Explore the dashboard

    Once logged in you'll see the coverage request calendar and the navigation bar at the top for accessing Settings, Schedule, Store Profile, and more.

🔒
Security Tip: Only check Remember me on your personal device. Always click Log Off when using a shared or public computer.
5
Configuring Store Settings
Set technician headcount and CMR preferences
👑 Administration 🏪 Pharmacy / Store Users
▼
  1. 1

    Open Store Profile

    Click 🏪 Store Profile in the navigation bar at the top of the page. This option is visible to Pharmacy Managers and above.

    👑 Administration — can load any store by number 🏪 Pharmacy / Store Users — see their own store's profile
  2. 2

    Set your technician headcount

    In the "Average Technicians On Duty" section, enter the typical number of technicians working each day of the week.

👥 Average Technicians On Duty
Sun
2
Mon
3
Tue
3
Wed
4
Thu
3
Fri
4
Sat
3
  1. 3

    Choose your CMR scheduling preference

    Select whether your store can accept CMR appointments at any time, or only during specific time slots.

📅 CMR Consultation Scheduling Preference
⏰ Anytime
Mon–Fri, 10 am – 8 pm, no preference
🗓️ Specific Time Slots
Choose preferred appointment windows
  1. 4

    Save your profile

    Click the Save Profile button at the bottom of the page. A green success toast will confirm your settings were saved.

💡
Pro Tip: Keep your technician headcount updated — this information helps the district schedule floaters more effectively when your store is short-staffed.
6
Submitting a Coverage Request
Request floater coverage for your store
👑 Administration 🏪 Pharmacy / Store Users
▼
  1. 1

    Go to the dashboard

    Click the Rx.Pharmacist logo or navigate to the home page. The main calendar is displayed prominently on the dashboard.

  2. 2

    Select a date on the calendar

    Click any date in the current month to begin a coverage request for that day. Today's date is highlighted in gradient color.

📅 Coverage Request Calendar
◀
March 2026
▶
Sun
Mon
Tue
Wed
Thu
Fri
Sat
23
24
25
26
27
28
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
Today Selected Has request
  1. 3

    Fill out the request form

    A form appears after selecting a date. Complete the required fields — hover over underlined labels for guidance.

📝 Coverage Request Form — March 19, 2026
Start Time
9:00 AM▾
End Time
5:00 PM▾
Request Type *
Sick Call▾
Submit Request
  1. 4

    Submit and confirm

    Click Submit Request. You'll see a success notification and the request will appear on the calendar with a dot indicator. Its status starts as Pending.

💡
Pro Tip: Submit coverage requests as far in advance as possible to give your district manager the best chance of finding a floater technician.
7
Reviewing Approved or Denied Requests
Check the status of your submitted requests
👑 Administration 🏪 Pharmacy / Store Users
▼
  1. 1

    Go to Schedule

    Click 📅 Schedule in the navigation bar to view all submitted coverage requests and their statuses.

  2. 2

    Read the status badges

    Each request displays a colored badge showing its current status. Hover over each badge below to learn what it means.

🏷️ Request Status Badges
Pending Awaiting review — no action needed on your end
Approved A floater has been or will be assigned for this date
Denied Request denied — check Notes column for the reason
📋 My Coverage Requests
Date Time Type Status Notes
Mar 19, 2026 9 AM – 5 PM Sick Call Pending —
Mar 20, 2026 Full Day Vacation Approved Floater assigned
Mar 25, 2026 12 PM – 6 PM Training Denied No floaters available
  1. 4

    Resubmit if denied

    If a request is denied, review the Notes column for the reason. You can go back to the calendar and submit a new request for a different date or time if needed.

8
MTM Tracker
Track weekly CMR and TMR metrics for your store
👑 Administration 🚗 Rx Floater Technician
▼
  1. 1

    Open the MTM Tracker

    Click 📊 MTM Tracker in the navigation bar. This page is available to Administration and Rx Floater Technicians.

  2. 2

    Select the week to track

    Use the week navigation arrows to move between weeks. The tracker always shows a 7-day view starting on Sunday.

  3. 3

    Enter daily MTM totals

    For each day, fill in the number of CMRs Scheduled, TMRs Completed, New TMRs in Process, and TMR Fees collected.

  4. 4

    Save your entries

    Click 💾 Save Week to submit the data. A success message confirms the data was saved. Weekly totals are summarized at the bottom of the page.

  5. 5

    Configure MTM Settings 👑 Administration only

    Administration users can click ⚙️ MTM Settings to set the TMR fee rate and configure automated weekly/daily report delivery to designated recipients.

💡
Pro Tip: Enter MTM totals at the end of each day to keep records accurate. The weekly report email (if configured) is sent automatically and reflects the totals saved for that week.
9
Reporting
Status reports, FDF reports, ROI history, and email settings
👑 Administration
▼
  1. 1

    Access the Reporting hub

    Click 🗂️ Reporting in the navigation bar. This section is available to Administration users (district managers, overlords, and approved delegates).

🗂️ Reporting Hub
📋 FDF Report
Generate and email FDF floater reports
📊 Status Report
Generate and email weekly status reports
📈 ROI History
View historical ROI metrics from past reports
✉️ Email Settings
Manage report email recipients and delivery
  1. 2

    FDF Report

    Generate the Floater Day/FDF report showing which technicians covered which stores. Select a date range and click Generate Report to preview, then optionally email the report to recipients.

  2. 3

    Status Report

    Generate the district floater status report showing approved, pending, and denied requests by store. Select a date range, then generate or email the report as a PDF-style document.

  3. 4

    ROI History

    View a historical log of past generated status reports and key ROI metrics (hours covered, cost data). Use this to track the program's performance over time.

  4. 5

    Email Settings

    Manage the recipient lists for automated report emails. Add or remove email addresses for Status Report and FDF Report deliveries, and configure scheduled send days.

💡
Pro Tip: Use Email Settings to set up recurring automated report delivery so reports are sent to your team automatically — no manual generation needed.
10
Settings
Notification preferences and account settings
👑 Administration 🚗 Rx Floater Technician 🏪 Pharmacy / Store Users
▼
  1. 1

    Open Settings

    Click ⚙️ Settings in the navigation bar. All users can access this page to manage their preferences.

  2. 2

    Enable push notifications

    Toggle Push Notifications on to receive browser alerts when a coverage request is approved or denied. You'll be prompted to allow notifications in your browser the first time you enable this.

🔔 Notification Preferences
Push Notifications

Receive browser alerts for request status updates

  1. 3

    Install as a mobile app (PWA)

    Rx.Pharmacist can be installed on your phone or computer as an app — no app store required. On iPhone: tap the Share button in Safari, then choose Add to Home Screen. On Android/Chrome: tap the browser menu and choose Add to Home Screen or Install App.

📲
Pro Tip: Installing Rx.Pharmacist as a home screen app gives you one-tap access and enables push notifications on supported devices — making it easier to stay on top of coverage requests without checking your email.
Need Additional Help?
Contact Michael Johnson, RXM Store 06733
📞 219-963-7355  |  ✉️ rxm.06733@store.walgreens.com